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All you need to know about StuCred
Alumni
How is your StuCred score calculated?
Managing your StuCred score after due date
Managing your StuCred score before due date
What is StuCred score & Why does it matter?
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College Enquiry
My college is not in the StuCred Community – What happens now?
My course is not included. What do I do?
What if I change colleges?
How do i check if my college is on StuCred?
What do I do if my college is not on StuCred
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Credit Score
What is a credit score?
How is a credit score calculated?
Why is a credit score important?
What do lending agencies report to Credit Bureaus?
What does StuCred report to Credit Bureaus?
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Loan
What do I do if my VPA shows it already exists?
What is the interest on the loan?
Do you require a guarantor for the loan?
Do you have any hold/pending status on loans?
How can I check my credit limit?
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Miscellaneous Queries
Can I use StuCred if I am not an Indian national?
Can I use StuCred if I am out of India?/Will my app work while I am travelling?
What if I change my phone number/ get a new email ID?
Can I access StuCred via website?
How can I contact you?
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Privacy
What are the Terms & Conditions?
What is the StuCred privacy policy?
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Registration
How do I register for a StuCred account?
Is registration a one time process?
What do I need for registration?
Why do I need to create a StuCred passcode?
Do I need to use this passcode to open the app each time?
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Repayment
How do I repay the loan?
Will I receive any notifications to help me repay on time?
How do you confirm you have received my repayment?
Why was the payment deducted from my bank account but not shown on the app?
I am trying to repay but having troubles with the app. What do I do?
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Transactions
The loan credit transaction is successful but a loan has not been created in my StuCred profile yet.
When will I receive the loan amount in my linked bank A/c?
The loan credit transaction is successful but the loan amount is not yet credited to my linked bank A/c.
Loan credit transaction failed, but new loan has been created in my StuCred profile.
My loan extension transaction is successful, but why has not my loan been extended?
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Verification
How long does registration take?
How do I verify my StuCred account?
Is verification a one time process?
My Aadhaar QR code is not scanning. What do I do?
My phone camera is not working. Can I upload a photo instead?
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Cash Rewards
When will I get a cash reward?
Where can I see my cash reward?
When will the prize money be credited?
How do I redeem my reward?
Can I share my cash reward with a friend?
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