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All you need to know about StuCred
  • How can I use StuCred®?
  • Why does StuCred need my GPS location?
  • What if I change my device?
  • What if I want StuCred to erase all my data?
  • How does StuCreds fee structure work?
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College Enquiry
  • My college is not in the StuCred® Community – What happens now?
  • My course is not included. What do I do?
  • What if I change colleges?
  • How do i check if my college is on StuCred?
  • What do I do if my college is not on StuCred
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Credit Score
  • What is a credit score?
  • How is a credit score calculated?
  • Why is a credit score important?
  • What do lending agencies report to Credit Bureaus?
  • What does StuCred® report to Credit Bureaus?
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Loan
  • What do I do if my VPA shows it already exists?
  • What is the interest on the loan?
  • Do you require a guarantor for the loan?
  • Do you have any HOLD status on loans?
  • How can I check my credit limit?
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Miscellaneous Queries
  • Can I use StuCred® if I am not an Indian national?
  • Can I use StuCred® if I am out of India?/Will my app work while I am travelling?
  • What if I change my phone number/ get a new email ID?
  • Can I access StuCred® via website?
  • How can I contact you?
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Privacy
  • What are the Terms & Conditions?
  • What is the StuCred® privacy policy?
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Registration
  • How do I register for a StuCred® account?
  • Is registration a one time process?
  • What do I need for registration?
  • Why do I need to create a StuCred® passcode?
  • Do I need to use this passcode to open the app each time?
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Repayment
  • How do I repay the loan?
  • Will I receive any notifications to help me repay on time?
  • How do you confirm you have received my repayment?
  • Why was the payment deducted from my bank account but not shown on the app?
  • I am trying to repay but having troubles with the app. What do I do?
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Transactions
  • The loan credit transaction is successful but a loan has not been created in my StuCred profile yet.
  • When will I receive the loan amount in my linked bank A/c?
  • The loan credit transaction is successful but the loan amount is not yet credited to my linked bank A/c.
  • Loan credit transaction failed, but new loan has been created in my StuCred profile.
  • My loan extension transaction is successful, but why has not my loan been extended?
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Verification
  • How long does registration take?
  • How do I verify my StuCred® account?
  • Is verification a one time process?
  • My Aadhaar QR code is not scanning. What do I do?
  • My phone camera is not working. Can I upload a photo instead?
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Click here to check if your College has Stucred